Stress-free technology, one flat rate.
We design, install, and operate the technology your business depends on — cabling, network, servers, endpoints, and the security layer that protects all of it. Most MSPs handle the software side only. We do both.
Everything you need from one IT partner.
Most MSPs handle the software side only — and refer cabling, Wi-Fi, and camera work to a separate vendor. We do both — the team that pulls your cable also manages your Microsoft 365 tenant, connects the business apps you already run, and can put an AI assistant on your phone line.
Managed IT & Help Desk
The everyday IT layer your team depends on — monitoring, patching, helpdesk, and clear escalation when something breaks.
- 24/7 endpoint monitoring
- Patch management within 72 hours of release
- Helpdesk M–F, 8 a.m. – 6 p.m. Pacific
- Average first response under 30 minutes
Cybersecurity & EDR
Endpoint Detection & Response with managed EDR alerting, DNS filtering, and the controls your cyber-insurance carrier now expects at renewal — included in every account, not sold as an upgrade.
- EDR on every endpoint, managed EDR alerting
- DNS-level threat filtering
- Security awareness training + quarterly phishing simulation
- CIS / NIST / HIPAA control mapping
Backup & Disaster Recovery
Daily endpoint backup, M365 mailbox + OneDrive + SharePoint backup, monthly restore tests, immutable offsite copy. Ransomware-resistant by design — not by promise.
- Daily incremental, 30-day retention
- Immutable Object Lock offsite copy
- Monthly restore test per client
- M365 mailbox + OneDrive + SharePoint backup included
Microsoft 365 & Cloud
Tenant administration, Conditional Access policies, mailbox audit, GDAP delegation — the controls most tenants are missing. (Microsoft licensing billed separately or BYO tenant.)
- Tenant administration + Conditional Access baseline
- Audit logs at 365-day retention
- GDAP-delegated admin (no permanent Global Admin)
- Defender for Office 365 hardening + SPF/DKIM/DMARC
Networks & Wi-Fi
VLAN-segmented networks, enterprise-grade Wi-Fi, 802.1X authentication. Same team that pulls the cable configures the controller.
- VLAN segmentation (corp/guest/IoT/voice)
- WPA3-Enterprise with RADIUS
- UniFi controller managed by us
- Wi-Fi heatmap survey on design
Structured Cabling
Cat6/6A cable runs, racks, patch panels — installed cleanly, labeled correctly, documented. Our roots are low-voltage.
- Cat6 / Cat6A drops
- Wall- or floor-rack installation
- Patch-panel labeling + documentation
- BICSI-aligned termination quality
VoIP & Business Phones
Cloud PBX deployment, on-prem switching support, mobile softphone setup. We deploy the SIP, we tune the QoS.
- Cloud PBX setup (3CX, RingCentral)
- QoS-tuned network configuration
- Phone hardware install + provisioning
- Number porting handled end-to-end
Video Surveillance
IP camera systems, NVR setup, integration with your existing network infrastructure. PoE-powered, network-segmented.
- UniFi Protect / vendor-neutral options
- PoE camera install + aiming
- IoT-VLAN segmented from corp
- Retention + access-control policies
IT Consulting & Advisory
Strategy and advisory work billed by the hour when you need it — security roadmap, vendor selection, M365 architecture review, compliance posture, due-diligence consulting. No padded retainer.
- Consulting available when used — rate quoted at discovery
- Security roadmap + vendor selection
- M365 architecture + compliance posture review
- Quarterly Business Review included in Entity Shield
Custom Software Development
When off-the-shelf software can't do what you need, we build it — internal tools, client portals, dashboards, and forms. Built around the IT stack you already have, with the documentation and ownership of a managed engagement.
- Internal tools, forms, dashboards, and client portals
- Built on your existing Microsoft 365 / cloud stack
- Documented and owned by you — no black-box lock-in
- Full custom apps for the right scope — fixed estimate, written
Automation & Business-App Integration
Connect the apps your office already runs so information moves on its own — no copying numbers from one screen into another. Giving into your books, new-hire setup, calendars in sync. Scoped as a project, quoted in writing.
- Giving / donation platform into QuickBooks Online — no manual entry
- New staff set up, departing staff shut off — across Microsoft 365 / Google Workspace
- Planning Center synced to your calendar and website
- Repetitive admin automated, documented, and handed to you
AI Phone Assistant & Scheduler
Never miss a call again. An AI assistant answers every call in a natural voice, books appointments on your calendar, screens and routes callers, and takes messages — day or night. Built on your phone system, so you keep your number. One-time setup plus a flat monthly fee, separate from the per-seat plan.
- Answers every call, day or night, in a natural voice
- Books, confirms, and reschedules appointments on your calendar
- Screens callers and routes the right ones to a person
- Takes messages and sends them to you by text or email
One tier. Everything included.
No "starter" tier you get upsold out of. No security stack sold as an add-on six months in. The full posture — EDR + managed EDR alerting, backup, M365 tenant management, Quarterly Business Review, compliance reporting — is in your first month and your renewal month at the same number. Workstations, servers, and mobile devices are all priced the same flat rate.
Project work — cabling, fiber, migrations, network rebuilds — is scoped and quoted separately, so you only pay for what you actually need.
See what's included →Predictable per-seat fee — custom-scoped to your organization at discovery. Written proposal within 48 hours of an intro call. Microsoft 365 licensing billed separately (retail or BYO tenant).
Request a quoteOne vendor. Cabling through cloud.
When a printer can't print to the file server, there's no finger-pointing between three vendors. One team owns the result.
Self-hosted infrastructure
Our monitoring, EDR, and SIEM run on infrastructure we own. Not a reseller dependency.
Documentation that doesn't lock you in
Every cable, IP, VLAN documented in IPAM. Yours on request, and at any exit.
Decision-making in days
No committee triage, no escalation tiers. Get an answer the same day you ask.
Built for Sacramento businesses.
For boutique and mid-size firms (5–50 attorneys) under California Rule 1.1(c8) and tightening cyber-insurance requirements. We build the IT posture your malpractice carrier expects.
Single-specialty practices (10–40 staff) need HIPAA Security Rule controls without enterprise pricing. We deploy the required administrative, physical, and technical safeguards — with audit-ready documentation.
Boutique firms (5–30 staff) handling tax returns, financial statements, and M&A documents — facing SOC 2 questionnaires and IRS Pub 4557 requirements without in-house IT.
Faith-led organizations and small non-profits (10–75 staff) steward donor data, offerings, and member rosters — usually without dedicated IT. We protect what you're entrusted with, on budget.
Answers, before you have to ask.
What does Entity Solutions do?
Entity Solutions LLC is a Sacramento-based managed IT services provider (MSP). We design, install, and operate IT infrastructure for local businesses — from low-voltage cabling and network installation through endpoint management, Microsoft 365, backup, and 24/7 endpoint monitoring. Everything is included under our flat per-seat Entity Shield plan.
Where is Entity Solutions located?
Entity Solutions LLC operates out of Sacramento, California, and serves clients across the greater Sacramento metro and Northern California. Reach us at (916) 252-4535 or [email protected].
Is Entity Solutions the same as Computershare Entity Solutions, Entity IT Solutions, or Entity Solutions Pty Ltd?
No. Entity Solutions LLC is an independent Sacramento, California managed IT services provider founded in 2025. We are unrelated to Computershare Entity Solutions (a global corporate-governance and entity-management firm), Entity IT Solutions (a remote IT support and web design company), or Entity Solutions Pty Ltd (an international workforce-management and compliance firm). If you reached this page expecting one of those companies, you are in the wrong place.
What is Entity Shield?
Entity Shield is our flat-rate, single-tier managed IT and security plan. One per-seat monthly price covers everything: remote monitoring (RMM), endpoint detection and response (EDR), Microsoft 365 management, backup, helpdesk, patching, and cybersecurity monitoring. No add-ons, no add-on tiers, no surprise line items.
How fast is your response time?
30 minutes during business hours (M–F, 8 a.m.–6 p.m. Pacific) is our written SLA commitment. P1 incidents get a 4-hour resolution target with after-hours emergency response included. Both are contractual.
What if we already have IT?
About half our clients come from another MSP. We document everything we do; if the relationship ever ends, you get the documentation, the credentials, the configs. There is no vendor lock-in.
How does pricing work?
One flat per-seat monthly rate, everything included — custom-scoped to your organization and quoted at discovery. Workstations, servers, and mobile devices are all priced the same flat rate, with no split. Hardware and project work are quoted separately, in writing, before any work starts. Microsoft 365 licensing is billed separately — we'll quote retail or use your existing tenant. Request a proposal and you'll get pricing within 48 hours.
Can we cancel?
Yes — month-to-month after a 12-month initial term, 60-day written notice. We earn your renewal every year. Documentation handover at exit is contractual.
Do you do compliance work?
Yes. Every Entity Shield account gets the control matrix mapping to CIS Top-18, NIST 800-171, SOC 2, and HIPAA, plus quarterly compliance reporting. We sign BAAs for HIPAA-covered clients.
How do I contact Entity Solutions?
Call (916) 252-4535 or email [email protected]. Existing customers can also open a ticket through the customer portal at portal.entitysolutions.co. Quotes for new engagements are returned in writing within 48 hours of discovery.
Ready to stop worrying about IT?
30-minute intro call. We'll walk through your current setup, flag the obvious gaps, and send a written proposal within 48 hours.