Everything your business needs from one IT partner.
Nine integrated services delivered by one Sacramento team. The cabling that connects your network is installed by the same engineers managing your M365 tenant — so when something breaks, there's no finger-pointing.
Managed IT & Help Desk
The everyday IT layer your team depends on — monitoring, patching, helpdesk, and clear escalation when something breaks.
- 24/7 endpoint monitoring
- Patch management within 7 days of release
- Helpdesk M–F, 8 a.m. – 6 p.m. Pacific
- Median first response under 30 minutes
Cybersecurity & EDR
Endpoint Detection & Response, SIEM-backed monitoring, and the controls your cyber-insurance carrier now expects at renewal.
- EDR on every endpoint
- Wazuh SIEM with 90-day retention
- CIS / NIST / HIPAA control mapping
- Quarterly vulnerability scans
Backup & Disaster Recovery
Daily backup, monthly restore tests, immutable offsite copy. Ransomware-resistant by design — not by promise.
- Daily incremental, 30-day retention
- Immutable Object Lock offsite copy
- Monthly restore test per client
- RTO 8 hours / RPO 24 hours (Care+)
Microsoft 365 & Cloud
Tenant administration, Conditional Access policies, mailbox audit, GDAP delegation — the controls most M365 tenants are missing.
- Conditional Access baseline applied
- Audit logs at 365-day retention
- GDAP-delegated admin (no permanent Global Admin)
- License-tier right-sizing
Networks & Wi-Fi
VLAN-segmented networks, enterprise-grade Wi-Fi, 802.1X authentication. Same team that pulls the cable configures the controller.
- VLAN segmentation (corp/guest/IoT/voice)
- WPA3-Enterprise with RADIUS
- UniFi controller managed by us
- Wi-Fi heatmap survey on design
Structured Cabling
Cat6/6A cable runs, racks, patch panels — installed cleanly, labeled correctly, documented. Our roots are low-voltage.
- Cat6 / Cat6A drops
- Wall- or floor-rack installation
- Patch-panel labeling + documentation
- BICSI-aligned termination quality
VoIP & Business Phones
Cloud PBX deployment, on-prem switching support, mobile softphone setup. We deploy the SIP, we tune the QoS.
- Cloud PBX setup (3CX, RingCentral)
- QoS-tuned network configuration
- Phone hardware install + provisioning
- Number porting handled end-to-end
Video Surveillance
IP camera systems, NVR setup, integration with your existing network infrastructure. PoE-powered, network-segmented.
- UniFi Protect / vendor-neutral options
- PoE camera install + aiming
- IoT-VLAN segmented from corp
- Retention + access-control policies
vCIO & IT Consulting
Strategic IT direction without an in-house CIO. Quarterly business reviews, roadmap planning, vendor management, budget input.
- 4 hours / month strategic time
- Quarterly Business Review
- Roadmap + vendor evaluation
- Budget + capacity planning
Two plans wrap the recurring work.
The 9 services above are what we do. The two plans below are how we bill the recurring monitoring + helpdesk + management layer. Network installation, cabling, project work, and add-ons are priced separately.
$99 / seat / month
$179 / server / month
Foundational managed IT — the day-to-day care of your devices and your team.
- 24/7 monitoring of every device + server
- Patch management (Windows, macOS, Linux, apps)
- Microsoft Defender enforced by policy
- Daily endpoint backup, 30-day retention
- Security Awareness Training + quarterly phishing simulation
- Helpdesk M–F, 8 a.m.–6 p.m. Pacific
- Monthly health report
Best for
Businesses 10–50 employees who want IT to "just work."
$149 / seat / month
$249 / server / month
Everything in Care, plus the security posture and strategic input mid-sized businesses need.
- Everything in Entity Care
- EDR + 24/7 SOC monitoring (Wazuh SIEM)
- DNS-level threat filtering
- Microsoft 365 hardening + tenant management
- After-hours emergency response
- 4-hour P1 resolution SLA, 30-minute first response
- vCIO retainer: 4 hours/month + QBR
Best for
Businesses with compliance pressure or 50+ endpoints.
5 workstation seat minimum · 12-month initial term, then month-to-month with 60-day notice · One-time onboarding fee: $850.
Optional capabilities, à la carte.
| Add-on | Price |
|---|---|
| M365 mailbox + OneDrive backup | $4 / mailbox / mo |
| Extended backup retention (3-year) | $6 / device / mo |
| Extra backup storage (100 GB) | $3 / mo |
| Quarterly compliance reporting (NIST / HIPAA / PCI) | $250 / quarter |
Fixed scope, fixed price.
| Project | Price |
|---|---|
| Security Assessment (required for Care+) | $1,500 |
| Network Audit + Wi-Fi Heatmap | $1,200 |
| Microsoft 365 Migration | $75 / mailbox |
| On-site Deployment Day (8 hrs, <50 mi) | $1,800 |
| New Client Onboarding | $850 |
When something falls outside your tier.
Custom development, third-party vendor escalation, large-scale moves — billed at posted hourly rates. No padding.
| Tier | Rate | Used for |
|---|---|---|
| Tier 1 | $95 / hr | Helpdesk, password resets, printer issues |
| Tier 2 | $145 / hr | Server / network work, deployments |
| Tier 3 | $195 / hr | Architecture, security review, on-site project |
| After-hours | 1.5× tier | Weekends, holidays, outside SLA window |
| Emergency callout | $350 flat | One-time per incident |
Ready to scope a quote?
Tell us your seat count, your tier, and any add-ons. Written proposal within 48 hours.
Request a proposal